Who We Are
What Personal Data We Collect and Why
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help detect spam. An anonymized string created from your email address (also called a “hash”) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public within the context of your comment.
Μια ανωνυμοποιημένη συμβολοσειρά που δημιουργήθηκε από τη διεύθυνση ηλεκτρονικού ταχυδρομείου σας (επίσης αποκαλούμενη “hash”) ενδέχεται να παρασχεθεί στην υπηρεσία Gravatar για να δει αν τη χρησιμοποιείτε. Η πολιτική απορρήτου της υπηρεσίας Gravatar διατίθεται εδώ: https://automattic.com/privacy/. Μετά την έγκριση του σχολίου σας, η εικόνα του προφίλ σας είναι ορατή στο κοινό μέσα στο πλαίσιο του σχολίου σας.
Media
If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Website visitors can download and extract any location data from images on the site.
Contact Forms
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who We Share Your Data With
Purposes of Processing Personal Data
The personal data provided to us by employees, customers, suppliers, and any other third parties are processed for the following purposes:
- For the sale and distribution of our company's products (software and IT applications), as well as the provision of our services (installation, configuration, maintenance, upgrades, etc.) to our clients.
- For receiving services from our partners and suppliers.
- For the promotion and marketing of products and services to existing and potential customers (through participation in industry or trade exhibitions, via the Internet, etc.).
- For the recruitment, selection, and hiring of employees to staff our company.
- For lawful employment, payroll execution for employees, and payment of fees to our company’s partners.
The processing of personal data may be automated or non-automated and may include the maintenance of physical records.
Categories of Personal Data We Collect
To serve the above processing purposes, our company may collect and process the following personal data, by category:
- For the sale of our company’s products and provision of services, we collect: company name or full name, headquarters, address, landline and mobile phone numbers, VAT number, Tax Office, credit/debit card details, bank account details, email addresses of contact persons.
- For receiving services from partners/suppliers: company name or full name, address, landline and mobile phone numbers, VAT number, Tax Office, bank account details, email addresses of contact persons.
- For product/service promotion: full name, address, contact phone number, professional title, and email address.
- For recruitment and hiring: full name, father’s and mother’s name, ID number, address, phone numbers, email, marital status, education level, professional qualifications, work experience, interview information, CV, recommendation letters.
- For lawful employment and payroll: full name, parents’ names, ID number, address, phone numbers, email, marital status, education, professional skills and experience, AMKA and social security information, VAT number, Tax Office, hiring date, salary and benefits, bank account, and health data (only in the case of illness to calculate legal leave).
Rights of Data Subjects
You can exercise the following rights under the provisions of the EU GDPR 679/2016:
Right of Access
You have the right to be informed by our company about the type of personal data it holds and how they are being processed.
Right to Rectification and Erasure (Right to Be Forgotten)
You have the right to correct any inaccurate data and request the erasure of your personal data where there is a legitimate interest (Articles 16–17 of Regulation 679/2016), subject to any overriding interest of the company or legal obligation to retain them.
Right to Restriction of Processing
You have the right to request the suspension or restriction of processing of your data if you have a legitimate interest, as provided for in Article 18 of the Regulation.
Right to Data Portability
You have the right to receive your data in a commonly used and machine-readable format and to request that these be transmitted to another data controller (Article 20).
Right to Object
You may object to the processing of your data when there is a legitimate interest, including the right to object to automated processing and processing for direct marketing purposes (Article 21).
Right to Withdraw Consent
You have the right to withdraw your consent at any time within the limits of the law.
Right to Lodge a Complaint with the Supervisory Authority
You may file a complaint with the Hellenic Data Protection Authority (HDPA) if you believe your personal data has been unlawfully processed by our company.
You may exercise these rights by completing the "Data Subject Rights Request Form" and sending it to us:
- By post to: NOVELCOMM, 34 Sifnou Street, Athens 11254
- By email to: info@novelcomm.gr info@novelcomm.gr
The form is also available from our company’s Secretariat upon verbal request.
You will not be charged for accessing your personal data or exercising your rights. However, we may charge a reasonable fee if your request is manifestly unfounded or excessive, especially due to its repetitive nature. In such cases, we may also refuse to act on the request.
Our company will make every effort to respond within one (1) month of the request. In cases of complexity or volume of requests, we will inform you of any delay.
Consent as Legal Basis for Processing
When the collection of personal data is based on the data subject’s consent, NOVELCOMM is responsible for ensuring that data subjects give their consent freely, through a positive action, explicitly and with full awareness of the content to which they are consenting.
Furthermore, in accordance with the Regulation, our company provides data subjects with the ability to withdraw their consent at any time. If NOVELCOMM wishes to process previously collected personal data for a different purpose, it must seek the data subjects' consent explicitly and in a clearly documented manner. Such a request must include both the original purpose for which the data was collected and the new or additional purpose(s).
Βασικές αρχές & μέτρα που εφαρμόζουμε κατά την Επεξεργασία Δεδομένων Προσωπικού Χαρακτήρα
As the data controller, NOVELCOMM strictly adheres to the data protection principles outlined in Article 5 of the General Data Protection Regulation (GDPR EU 679/2016), which include:
Lawfulness, Fairness, and Transparency
NOVELCOMM processes personal data lawfully, fairly, and in a transparent manner in relation to the data subjects.
Purpose Limitation
Personal data are collected only for specified, explicit, and legitimate purposes and are not further processed in a way that is incompatible with those purposes.
Data Minimization
NOVELCOMM collects and processes only the data necessary for the purposes mentioned in this policy and takes appropriate technical and organizational measures to ensure this principle is maintained.
Accuracy
The personal data NOVELCOMM holds are accurate and up to date. Steps are taken to ensure that inaccurate data, in relation to the purposes for which they are processed, are erased or corrected in a timely and valid manner.
Storage Limitation
Personal data are retained for no longer than is necessary for the purposes for which NOVELCOMM processes them. Factors that determine the retention period include legal, accounting, or tax obligations, public interest tasks, or the protection of the company’s legitimate interests. In some cases, technical measures of anonymization may be applied so that data can no longer be associated with any individual and may be used for statistical purposes indefinitely.
Integrity and Confidentiality
Considering the state of technology and available security measures, their cost, and the potential risks, our company applies suitable technical and organizational measures to ensure the security of personal data and protect them from accidental destruction, loss, damage, or unauthorized/unlawful processing.
Accountability
NOVELCOMM is responsible for and able to demonstrate compliance with the General Data Protection Regulation to the Hellenic Data Protection Authority (HDPA).
Recipients of Personal Data
Personal data may be processed by natural or legal persons, located within or outside the European Union, acting on behalf of the company under specific contractual obligations. Furthermore, personal data may be transferred only in compliance with legal obligations, public authority orders, or for the exercise of the company’s legal rights before judicial or administrative authorities.
Transfer of Personal Data Outside the EU
In the context of our contractual obligations, the company may transfer personal data to countries outside the European Union, including storing such data in databases managed by entities acting on behalf of the company. All data management and processing will always comply with the purposes stated in this Policy and with the applicable data protection legislation.
Data Controller
The Data Controller is the company NOVELCOMM.
Modifications – Updates
This Data Protection Policy may be amended to reflect changes in applicable legislation or to incorporate updated principles and compliance guidelines with GDPR EU 679/2016, as officially announced by the Hellenic Data Protection Authority (HDPA). Please check our Privacy Policy periodically, especially before providing new personal data.
Contact
If, after reading our policy, you have any questions or require clarification regarding the processing of your personal data, please send your message to info@novelcomm.gr, info@novelcomm.gr and we will be happy to respond.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal data they provide in their user profile. All users can see, edit, or delete their personal information at any time (except for changing their username). Website administrators can also view and edit that information.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided. You can also request the erasure of your personal data. This does not include data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
TERMS AND CONDITIONS OF USE
- This website was created by our company, NOVELCOMM (owners), to provide information and services to its visitors. Its use is governed by these terms and conditions, which visitors are requested to read carefully and comply with. Continued use of this website implies unconditional acceptance of these terms.
- Minors are prohibited from using this website, as it is intended for adults. If minors voluntarily use pages or services that may be considered inappropriate or harmful, the website administrators assume no responsibility.
- These terms and conditions may be amended in the future without notice. However, this page will always contain the latest applicable terms.
- This website is provided “as is,” without modification by unauthorized visitors. It may contain links to third-party websites, for which the respective providers bear full responsibility.
- Visitors must comply with the terms of those websites and address any issues directly with their providers.
- Except where third-party rights apply, all content on this website (trademarks, texts, photos, etc.) is the intellectual and industrial property of our company and is protected by Greek, EU, and international laws. This content may not be traded, copied, modified, reproduced, transmitted, or distributed in any way by users.
- Visitors agree to use the site legally and ethically, avoiding:
- Harm to minors
- Transmission of content that violates third-party rights (e.g., intellectual property), is defamatory or offensive
- Content contrary to the law or public morals
- Invasion of privacy or personal rights
- They also agree not to: Mislead others about content origin
- Mislead others about content origin
- Damage the reputation of our company or others
- Interfere with the network or security
- Install unauthorized ads or malware Any illegal use obligates the visitor to compensate the owners for damages.
In any case of unlawful use or violation of these Terms of Use of this website, visitors are obliged to compensate the owners for any direct and indirect damages incurred. The failure of the beneficiaries to exercise any of their rights under these Terms does not constitute a waiver of those rights.
- For access to certain services or for connecting to specific webpages, visitors may be required by the owners to provide their personal information in order to be granted an access code (or codes). This information must always be true, accurate, valid, and complete. Visitors are responsible for all actions performed using their access code and are required to immediately notify the owning company of any unauthorized use or any (even potential) security breach. This information will not be disclosed by the owners to third parties under any circumstances. The owners shall not be held liable for any damage or loss that may arise from the unauthorized or illegal use of the access code by third parties, due to its disclosure or for any other reason, and reserve the right to claim compensation from the visitor for any kind of damage incurred due to such unauthorized or illegal use. The owners also reserve the right to refuse to issue an access code, to revoke an already issued code, or to terminate the provision of such services to the visitor and deny any current or future use of this website in the event of a violation of the Terms of Use.
- The Company respects the privacy of each individual’s personal data, as described in its Privacy Policy, which can be found at the following link: https://novelcomm.gr/terms Users are required to read the Company’s Privacy Policy before using this website, in order to be informed about the collection and use of their personal data, the retention period, their rights, and other important information.
- The owners may use session cookies to identify the visitor. Session cookies are small pieces of code stored in the visitor’s computer memory; they do not access any document or file on the visitor’s computer and are used solely to facilitate access to specific services and, occasionally, for statistical purposes, such as identifying the areas where the website’s services are useful or popular, or for marketing purposes. The visitor may configure their browser to reject session cookies, either entirely or selectively. In such cases, the visitor may no longer have access to these services.
These Terms and Conditions of Use, as well as any amendments thereto, are governed by European and Greek law. Any dispute that may arise from this agreement shall fall under the exclusive jurisdiction of the competent courts of Athens.
English 
Ελληνικά